The USB drives arrived and look great!

The USB drives arrived and look great. Thanks for your help!..

Custom USB MemoTrek Testimonials
M. Niccolai

We are really satisfied with your production!

The customized USB flashdrives arrived, we tried them out and they work properly. The engraving was fine too, so we are really satisfied with your production, and thank you very much for filling our order so quickly! ..

Custom USB MemoTrek Testimonials
Deniza Zenari
Antea S.r.l.

Thank you for the wonderful customer service

Thank you for the wonderful customer service. We look forward to receiving our flash drives! ..

Custom USB MemoTrek Testimonials
Erik Knutson
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Delivery Information

Wholesale Orders Benefit from Free Worldwide DHL Express Delivery

Free International Express Delivery for Wholesale Order of Branded Merchandise

Wholesale Orders Benefit from Free DHLYou benefit from free DHL/UPS express delivery for all wholesale orders with a value of US$ 399 or more. Yes, you heard right:

All you need is to shop for a total of US$ 399 or more, and your wholesale order qualifies for free international express delivery to worldwide destinations via DHL/UPS.

Because of our long-term relationship with our forwarders DHL and UPS and our large monthly volumes, we get exceptionally low prices for international express deliveries. You benefit from the low delivery fares and this is also what helps us at MemoTrek™ to reduce overheads and provide you with some of the markets' best-value deals for wholesale electronics available online today.

Your orders are being shipped via DHL/UPS express delivery by international air freight.

Once your order is out for dispatch you'll get notified with the tracking number so you can conveniently track your consignment to make sure that you're there when your MemoTrek™ order arrives at your door.

DHL Delivery Charge for Low-Volume Orders & Samples

In case your order has a total value of less than US$ 399, we charge a reasonable flat-rate cover charge for DHL express delivery of US$ 79. This is automatically added to your shopping cart during check-out.

Therefore please also consider to buy some more items and to benefit from the free DHL express delivery.

How Fast Can You Receive Your Order?

DHL/UPS to all international destinations is swift and convenient. You can expect your order to arrive within 3-5 after it's out for dispatch via DHL/UPS, and we'll usually dispatch your consignment within five days upon receiving your payment. For branded items such custom USB flash drives with logo print please do allow extra time for printer calibration and logo customization.

You can rely on our dedication to be constantly improving our performance as well as optimizing logistic supply chains. Logistics have a very high priority and because of this you can expect us to improve our overall service level by delivering solutions in close cooperations with courier services so that you as a customer can benefit from faster and more reliable express delivery via premium courier services such as DHL or UPS.

Imports & Customs ClearanceWholesale Express Delivery

Import and customs clearance at destination is professionally handled by the forwarder, either DHL or UPS. They'll take care of the necessary paperwork and documentation, and you can rest assure that both DHL and UPS know how to handle these procedures swift and conveniently. In some cases you may get contacted by the courier and in order to confirm details of a delivery and to speed up the process and allow for early delivery of your wholesale electronics.

In case any additional documentation is required for customs clearance, MemoTrek™ will assist you fully and provide you with any additional paperwork required and within the power of our possibilities, however local import and customs clearance at destination is responsibility of the buyer.

Import Tax & VAT

Usually there are no additional import taxes for your orders, such as for most wholesale electronics imported to the Eurpean Union or the USA. As an example, the import tax for your wholesale orders of branded USB flash drives to the EU is 0%:

TARIC Consultation of the European Commission enter TARIC-Nr. 8523511000 for USB Flash Drives

You may need to pay VAT during import into the EU or USA, but as a company you'll get this refunded on a monthly or quarterly basis from the tax authorities. As a company you'll have a VAT registration number, and using this you're able to refund the VAT and get your back your money from your local tax bureau.

In case of any local sales tax, VAT or import duty this will be calculated when your order arrives at your country, and DHL/UPS will take care of this for your during customs clearance. In most cases there is nothing to pay, but if your country imposed any additional taxes the courier will take help you handle this professionally during clearance and you'll then simply receive a small surcharge bill from DHL who usually does a very good job with helping customers process the clearance.

Returns & Refunds

Wholesale Satisfaction GuaranteedYou will be 100% satisfied with our products. Convinced that our branded wholesale electronics, custom USB flash drives and other branded premium merchandise meet the highest quality standards of the market we take pride in our strict quality management:

All MemoTrek™ products are covered by a 12 months manufacturer warranty. Less than 1% of all orders are subject to returns due to quality issues.

In the unlikely event that one of our products should prove to be not working correctly all you need is to return this to us according to our warranty and return policy - and we will gladly repair and return your products or even refund your money. As easy as that. 

In case you experience any issues with one of your MemoTrek™ products, please do contact us first and we will do our best to advise you and find a solution. Any returns must be discussed with MemoTrek™ Customer Support in advance, and authorized so they are sent with the correct paperwork. We can only accept returns with a Return Materials Authorization (RMA) Number.

To receive a Return Materials Authorization (RMA) Number all you need to do is to fill out our RMA form.

In the event of any returned goods where you are requesting a repair or refund under the 12 months manufacturer warranty, occuring shipping costs returning the products to MemoTrek™ is payable by you and shall not be compensated by MemoTrek™. Make sure that you also read our Terms of Service.

MemoTrek will not accept responsibility for products, which, in its opinion, have been the subject of undue wear and tear, accident, misuse, improper application or neglect. Please note also that custom productions and logo printings are subject to a normal ware-off and are thus not covered by this warranty.

Buy Wholesale Electronics Online: Secure & Safe Transactions

You can rest assure that you get a great ROI on your marketing budget when you purchase your branded merchandise online from MemoTrek™ - the leading wholesale supplier of branded merchandise and promotional gifts directly from certified manufacturers.

You benefit from our strengths:

  • Secure money transfers and online payments securely processed by PayPal
  • Guaranteed worldwide express delivery via courier services from DHL or UPS
  • High-quality electronics from certified suppliers and electronics manufacturers
  • Strict in-house quality management by the MemoTrek™ Quality Assurance Team
  • Attractive wholesale prices that ensure your business gets a competitive advantage
  • Individual 1-to-1 customer support and service for all Premium Wholesale Members
  • Wholesale drop shipping service for all registered MemoTrek™ wholesale customers

You have questions or you need further assistance regarding express delivery, import procedures, customs clearance or VAT? Feel free to ask your MemoTrek™ account manager for more information:

Ask Your MemoTrek™ Wholesale Account Manager for Assistance

We're glad to assist you and do our very best to make your purchases more convenient, more easy & more fun!

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