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Lifetime Warranty

We at MemoTrek™ trust that our products are meeting the highest quality standards of the industry. Therefore a limited lifetime hardware warranty is included with our USB flash drives that are furbished with A-grade branded NAND flash memory. For generic high-quality NAND flash memory the warranty time is 12 months from date of purchase. Warranty cards which allows the holder to contact MemoTrek™ in the unlikely event that one of our USB flash drives should malfunction are available upon request. If the A-grade branded NAND flash memory or the USB flash drives you buy from us should not function as intended and is covered by our warranty we'll simply replace the item(s) free of charge.

You can count on MemoTrek™ as your professional USB wholesale supplier, and we're here to help whether it is one day or several years from after the day of purchase. Read the fine print in our ToS.

In the event of discontinuance of product manufacture, MemoTrek™ warranty support is limited to three years from the date of of discontinuance. The life time warranty does not include accident, human fault or improper use. We can only accept returns with a Return Materials Authorization (RMA) Number.

To receive a Return Materials Authorization (RMA) Number: contact your account manager if you purchased the product directly from MemoTrek™, otherwise contact the MemoTrek Certified Reseller from whom you purchased the product. You may also use our Help Desk to request a RMA number.

MemoTrek™ or its service center will use commercially reasonable efforts to ship a replacement USB flash drive within ten (10) working days after having received your return. Actual delivery times may vary, depending on product availability and customer location. MemoTrek™ reserves the right to refund the purchase price as its exclusive warranty remedy.

Warranty is valid only for products purchased directly from MemoTrek™ or a Certified Reseller.

 

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