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FAQ Support Knowledge Base

Accounts & Support (4)

Accounts & Support FAQ: Answers to your most frequently asked questions regarding your wholesale account with MemoTrek™ and other account related matters incl. general account management & support.

OEM Manufacturing (3)

OEM/ODM Manufacturing FAQ: Answers to frequent questions and regarding MemoTrek™ OEM and ODM manufacturing services for custom USB flash drives, branded digital merchandise and other consumer electronics.

Order Placing (4)

Order Placing FAQ: Answers to your most frequent questions about our ordering process and more information about how to order your branded merchadise and wholesale electronics from the MemoTrek™ online shop.

Payments & Billing (2)

Payments & Billing FAQ: Answers around your most frequently questions about payment options & billing related issues when ordering branded merchandise & wholesale electronics from the MemoTrek™ shop.

Privacy & Security (3)

Privacy & Security FAQ: Answers to the most frequent questions regarding privacy policies for customers & related security issues for ordering digital merchandise & wholesale electronics.

Product Sourcing (2)

Product Sourcing FAQ: Answers to your most frequently asked questions about our professional product sourcing services for custom USB drives, branded merchandise and other wholesale consumer electronics.

Shipping & Delivery (7)

Shipping & Delivery FAQ: Help and information regarding the most common questions concerning worldwide shipping and DHL/UPS express delivery of branded wholesale electronics from the MemoTrek™ online shop.

Warranty & Returns (2)

Warranty & Returns FAQ: All you need to know about our warranty and how to apply for RMA & return your wholesale purchases in the unlikely case that you receive products not living up to our high production quality standards.