Q: How do I order customized USB flash drives for my marketing campaign?
A: Ordering is easy! Learn more about the Easy Way of Ordering.
Q: Is it possible to get a pre-production sample?
A: Yes! If you'd like to see and approve a sample of the product before production, we are happy to supply a pre-production proof. You will receive this customized sample delivered to your door via express courier, and you'll get a hands-on impression so that you can convince yourself of our quality. This you make sure that we've matched your company artwork to perfection before you give your approval to mass-production. Click here if you want to order a pre-production sample set.
Q: Do you have more USB sticks to choose from?
A: Yes! We are constantly expanding our product range. If we don't have it - we can get it! Ask our friendly customer support staff to provide you with more information.
Q: What are PMS colors?
A: PMS (Pantone Matching System) is the universal color matching system used by printers to get an exact color matched. Provide us with your logo's PMS colors, and we will match to better meet your corporate design during the printing process.
Q: What file formats do you need to print our company logo?
A: Our designers prefer vector based graphic files, such as:
- * .eps - Encapsulated Postscript
- * .ai - Adobe Illustrator
- * .pdf - Portable Document Format
Yet, the better the file quality the better also the graphic effect on the USB flash drive itself.
The graphic designer in charge of your account will gladly assist you and answer your questions.
Q: How long does it take before I can start to use my customized USB sticks?
A: In only 7-10 days your personalized USB flash memory is ready to leave our factory! For volumes of more than 3.000 pieces allow 14 days, for more than 5.000 pieces around 21 days for production. Express shipment via DHL Global Express to all main destinations takes 2-5 days only.
In less than 2 weeks you can start your marketing campaign!
Q: What kind of packaging have you got? Can we print/customize different boxes?
A: Yes! Our exclusive collection of USB packagings can be customized and branded with your logo. On request we are happy to provide customized packaging according to your specific needs! Please feel free to contact us for further information.
Q: Can you pre-load the USB flash drives with my data?
A: Yes - we can pre-load your USB memory sticks with your data! All our customized USB flash drives can be pre-loaded with your specific application or files.
Your clients still have a fully functional pocket size hard drive displaying your logo, but they can have access to your company's catalogue of products, your sales presentation or software.
Q: How do you ensure quality control?
A: There are numerous quality control procedures throughout the production life cycle. Mainly these procedures can be categorized into four groups:
We spend a significant amount of resources in improving our internal processes, our quality control and services. Therefore, our product prices are usually not the lowest in the industry.
- Raw material and component quality control
- Semi-finished goods quality control
- Finished goods quality control
- Functionality testing
For questions about customized USB flash drives please contact our Sales Team!