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FAQ Support Knowledge Base

Accounts & Support (4)

Accounts & Support FAQ: Answers to your most frequently asked questions regarding your wholesale account with MemoTrek™ and other account related matters incl. general account management & support.

OEM Manufacturing (3)

OEM/ODM Manufacturing FAQ: Answers to frequent questions and regarding MemoTrek™ OEM and ODM manufacturing services for custom USB flash drives, branded digital merchandise and other consumer electronics.

Order Placing (4)

Order Placing FAQ: Answers to your most frequent questions about our ordering process and more information about how to order your branded merchadise and wholesale electronics from the MemoTrek™ online shop.

Payments & Billing (3)

Payments & Billing FAQ: Answers around your most frequently questions about payment options & billing related issues when ordering branded merchandise & wholesale electronics from the MemoTrek™ shop.

Privacy & Security (3)

Privacy & Security FAQ: Answers to the most frequent questions regarding privacy policies for customers & related security issues for ordering digital merchandise & wholesale electronics.

Product Sourcing (2)

Product Sourcing FAQ: Answers to your most frequently asked questions about our professional product sourcing services for custom USB drives, branded merchandise and other wholesale consumer electronics.

Shipping & Delivery (7)

Shipping & Delivery FAQ: Help and information regarding the most common questions concerning worldwide shipping and DHL/UPS express delivery of branded wholesale electronics from the MemoTrek™ online shop.

Warranty & Returns (2)

Warranty & Returns FAQ: All you need to know about our warranty and how to apply for RMA & return your wholesale purchases in the unlikely case that you receive products not living up to our high production quality standards.

Custom USB Drives by MemoTrek™

DHL Express Delivery

Your wholesale consignments delivered to your office swift and securely via UPS or DHL express.

Boost Your ROI

Boost your marketing ROI. Dropship to your clients with MemoTrek™ white-label delivery.

Affiliate Program

Join up with us today. Become a MemoTrek™ Affiliate and start to make some real affiliate money.

12 Months Warranty

Your purchases are well protected by our MemoTrek™ USB flash drives manufacturers warranty.

Product Sourcing

Dedicated purchase team with access to a supplier pool of certified Shenzhen electronics manufacturers.

USB Factory

Contractual USB flash drive factory and manufacturing plant for custom USB flash drives in Shenzhen.